Individuals and organizations looking to either get started or improve their kaizen capabilities will appreciate the hands-on, step-by-step approach provided in the Fieldbook. A guide for success, it also warns of the pitfalls to watch out for on the course of the journey. I am definitely ordering this book for my entire team and selected leaders, and would recommend it to anyone serious about lean.
VP, WW Business Improvement, Johnson & Johnson Vision Care, Inc.