Visual management is typically applied for the purpose of indicating process and system performance so that everyone can tell, at glance, whether the situation is normal or abnormal. Abnormalities should prompt an appropriate response.
Well, the low-cost South African airline Kulula, has taken a whimsical approach to visual controls. Actually, it’s a branding strategy with really nothing to do with lean thinking. But, it is pretty funny. Enjoy the pictures, below.




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#1 by Tim McMahon on August 31st, 2010
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Mark, That is funny. I wonder if they would take that approach inside an airport terminal.
Tim McMahon recently posted..Lean Roundup 15 – August- 2010